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NetSuite-Shopify Integration

Connect your Shopify store with NetSuite to automate orders, inventory, customers, and fulfillment in real time—eliminate manual work and scale faster.

  • SKU :PDNSNSI01
  • Last Update :March 2025
  • Published :15 Apr 2025
  • Support for :NetSuite ERP (All Editions), Shopify (All Plans), Shopify Plus
  • Implementation time :5 Business Days

NetSuite-Shopify Integration

Overview

Your eCommerce Engine, Fully Connected

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Unify your front-end shopping experience and back-end operations. This robust integration allows Shopify and NetSuite to talk to each other—syncing orders, inventory, customer data, fulfillment statuses, returns, and refunds automatically. Built for scale, reliability, and operational efficiency, it's the perfect solution for modern eCommerce brands running on NetSuite.

Features

End-to-End Sync for Shopify and NetSuite

Automate your retail operations with powerful, real-time data synchronization between your webstore and ERP—reducing manual effort and improving fulfillment speed.
Order Sync

Orders from Shopify are instantly created in NetSuite with complete customer, payment, and shipping details.

Inventory Visibility Across Platforms

Stock levels in NetSuite update Shopify inventory automatically—ensuring consistent availability and preventing overselling.

Fulfillment Sync

When items are fulfilled in NetSuite, shipping status and tracking information is sent back to Shopify in real time.

Returns & Refunds

Customer returns processed in NetSuite are reflected in Shopify—automatically updating order statuses and financial records.

Conditions Apply

Integration Scope & Requirements

  • Shopify API access and NetSuite API permissions required
  • Integration is one-way from NetSuite to Shopify for inventory and fulfillment
  • Supports one Shopify instance per integration
  • Taxes, currencies, and custom workflows can be scoped separately
  • Custom record mapping may require additional services
Benefits

Streamline eCommerce with Unified Systems

Empower your team to focus on selling, not syncing. Our Shopify–NetSuite connector ensures accurate, real-time data flow across your business.
Faster Order Fulfillment
  • Automated sales order creation
  • Cash sales or invoices generated instantly
  • Fulfillment triggers tracking updates in Shopify
Inventory Accuracy
  • Live stock sync from NetSuite
  • Prevents stockouts and overselling
  • Supports multiple inventory locations
Improved Return & Refund Workflow
  • NetSuite return authorizations sync to Shopify
  • Refunds processed with audit trail
  • Status updates sent to customers in real time
Operational Efficiency
  • Reduces manual entry
  • Minimizes order errors
  • Enables fast scaling with minimal overhead
FAQ

Common questions answered

Is this a one-way or two-way sync?

This is a one-way integration: orders flow from Shopify to NetSuite, while inventory, fulfillment, and refunds flow from NetSuite to Shopify.

Can this integration handle gift cards?

Yes, gift card payments are processed and accounted for with proper discount mapping and liability tracking in NetSuite.

Does this work with Shopify Plus?

Yes, this solution is fully compatible with Shopify Plus and high-volume stores.

Will this update my historical data?

No, this integration applies to new and updated records only. Historical data migration is available as a separate service.

Do you offer post-go-live support?

Yes, 30 days of support is included. Annual support plans are also available for ongoing needs.

Testimonials

See what all the talk is about

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Jobin & Jismi's outstanding project management skills are a unique aspect of their service. What stood out most about Jobin and Jismi was their exceptional commitment to excellence and customer satisfaction. Their level of expertise and professionalism in handling our NetSuite ERP implementation was truly impressive. The team was consistent in meeting project milestones, and their commitment to deadlines allowed us to experience the benefits of the new system sooner than anticipated.

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Anil MalhiDirector of Web Development & IT, Airport Home Appliance, Hayward, California
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Their openness, prompt communication, and skilled execution ensured our project was completed smoothly, on time, and within budget. The transition of our site was flawless, with no loss of customer connectivity. Manuals were provided for both users and programmers after the site was created. The team was proactive, offered logical suggestions for improvement, and provided clear, reasonable estimates of what each additional step would cost. This was one of the best teams I've worked with in my 23 years in dentistry and 13 years using NetSuite.

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Steve PardueManaging Member, Elevate Oral Care, West Palm Beach, Florida
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We couldn’t be happier with Jobin and Jismi IT Services. We will continue to work with Jobin and Jismi IT as this is the smoothest development project we’ve ever experienced. The team has truly grasped what we wanted to deliver. They work tirelessly to ensure deadlines are met.

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Paul BolteExecutive Vice President, TrustBridge Global Foundation, Switzerland
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The team responded thoroughly and in a detailed way to understand our needs. Their communication was excellent throughout, keeping us consistently updated from start to finish. They provided expert-level NetSuite development tailored to our complex business use cases, while also customizing a new Magento instance to meet our unique requirements. The new website now handles high traffic and provides greater visibility. We found Jobin & Jismi to be easy to work with, highly knowledgeable, and incredibly professional.

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Ahmed JVice President, SSI Group, Baltimore, Maryland
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The collaboration with the team has produced good results, ensuring the company can offer excellent solutions to its large customers. They were always responsive, quick, and knowledgeable, managing the project effectively throughout. They’ve become a trusted key partner of ours after continuously delivering valuable services.

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Mark Skorpil COOOneSource IML Golden, Colorado
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