Resale Certificate Management in SuiteCommerce Advanced (SCA)
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We had developed a SuiteCommerce Advanced site for an American client. The same client later wanted us to implement an option to manage and upload a resale certificate for customers.
Problem Statement
Our client wanted us to add an option to the registration portal of their existing customers to upload certificates. Another requirement was to have an option for newly registering customers to upload their certificates while creating the account.
What We Suggested
The team of specialists examined the details of the requirement and came up with a solution. They suggested adding an option to upload the resale certificate. Customers have an option to upload the certificate if they have not done so.
By clicking on the ‘upload certificate’ button, a form pop up on the screen allowing clients to fill in the details. They can also sign on the canvas area. The system adds the certificate to the customer record upon submission.
Newly registered customers can easily upload the certificate to the registration page without any hassles. One can only see the ‘download certificate’ button on the screen if the customer has already uploaded the same. On the other hand, the system displays the ‘upload certificate’ button.
Customer Success
Our team of professionals successfully carried out the implementation. Both the existing and new users can now upload their resale certificates effortlessly and download them if required.
Way Forward
Our experts tweaked SuiteCommerce to manage and enable the uploading of resale certificates. This has taken client satisfaction to new heights. Jobin & Jismi’s key focus lies in ensuring customer satisfaction by thoroughly understanding client requirements, offering efficient solutions, and driving business expansion.
