Common Issues NetSuite Site Builder Users Are Facing

Are you facing challenges with your current Site Builder website? Still striving to customize your website or manage your online store effectively? Then this article is for you!!! 

Site Builder is an easy-to-use website builder, but it falls short of other website builders due to its limited features and design. To build a stunning, interactive site or scalable store, it’s worth looking elsewhere. 

Here are the few areas where you could have been struggling...

1. Compatibility Concern - There is a compatibility issue with the current version of NetSuite, as Site Builder cannot be upgraded to a higher version. As a result, many of the existing Site Builder modules may not be compatible with the updated or the latest version of NetSuite.

2. Device Limitations- The website built on Site Builder has limitations when it comes to accessing it on multiple devices such as smartphones and tablets. The responsiveness and adaptability of the website across different screen sizes and resolutions may be restricted, resulting in a suboptimal user experience on these devices. 

3. Low Security & Fuzzy URL Structure - Site Builder's default template lacks security measures, such as HTTPS certification for some versions. While a patch can be added for enhanced security, it may incur additional costs. Single Domain for Web Store and Checkout domains are not available in Site Builder. The dynamic URL structure poses challenges in maintaining a consistent domain URL across the website, which is a notable drawback of Site Builder.

4. Template Quality: Simple but Outdated – Site Builder offers easy-to-use templates, but once your site is live, you cannot change the template, which limits your ability to evolve your brand's style over time. Site Builder's templates may also appear outdated, limiting modern and visually appealing design options.

5. Deeper webpage customisation - “Frustrating” - While adding pages, sections, and features to your Site Builder site is a straightforward process by simply dragging them onto the template, customizing and rearranging them can be challenging. This can limit your flexibility to expand and enhance your site over time 

6. Overall Customer Satisfaction - Despite scoring just over four stars for ease of use, Site Builder received a less impressive rating of 3.6 stars for customer satisfaction. Your website represents your brand, and it's important for it to be personalized and unique. Unfortunately, Site Builder falls short in providing an easy and customizable experience. It shouldn't be a struggle to make your website reflect your vision and meet your expectations.

7. Built-In Website Features: Limited - While Site Builder does provide a variety of free extra features such as contact forms, mailing list buttons, social feeds, and media players, it's important to note that these features may have limitations when it comes to developing and scaling your website. As your website grows, you may encounter performance issues due to the limitations of these features.

8. Third-Party Apps: Not Enough – Site Builder may have limitations in terms of features and the availability of third-party apps, which can restrict your ability to make your website unique and stand out from the competition. Having access to a wide range of features and integrations allows for greater customization and functionality, which is essential for creating a distinctive online presence.

9. Site Builder Pricing: Is It Good Value for Money? - Site Builder's pricing plans may seem affordable initially, but the long-term value is questionable due to limitations on customization and lack of advanced features. If you're looking for a unique, high-quality, and scalable website, it's advisable to explore alternative options that offer more flexibility and value for your investment.  

Site Builder's questionable pricing, inadequate support resources, and limited features make us hesitant to recommend it for long-term use.

We hope this article has shed light on the pain points associated with Site Builder. If you require further assistance or are seeking a solution, please don't hesitate to reach out to our experts. We will be more than happy to assist you.