How Does NetSuite Work with Shopify?

The exponential growth of the eCommerce industry is fueling Shopify’s growth. Integrate the NetSuite system into Shopify and you have two world-class systems at hand that can handle all your key operations. 

Take a look at the growth trajectory of Shopify and witness the transformation:

• Shopify had close to 42,000 merchants in 2012 and by 2016 the number grew to 377,000 merchants. 

• In the year 2020, the total revenue of Shopify was close to $2,929.5 million and merchants crossed 1 million spread across 175 countries.

Reasons for Integrating NetSuite with Shopify

1. Move Away from Disparate Systems

Managing multiple systems for bookkeeping, CRM (Customer Relationship Management), finance and other activities can considerably reduce overall productivity. NetSuite-Shopify integration enhances performance and adds accessibility to eCommerce operations.  

2. Data Handling

E-Commerce business generates huge amounts of data. A cloud-based ERP system like NetSuite can securely store and handle information.

3. A Single System for All Back-Office Operations

NetSuite is capable of handling all back-office operations like accounting, fulfillment, purchasing, inventory, billing, human resources, CRM.  

What Is NetSuite Shopify Integration?

Business to Business integrations can considerably reduce operational bottlenecks through automation. The NetSuite Shopify Integration will streamline various processes like order fulfillment, inventory count updates, pricing updates, and financial reporting.  

Automation reduces manual effort and drastically saves time by eliminating human errors. They include a wrong warehouse address or entering an incorrect bill amount.    

Integration helps the company to dedicate all major resources to customer satisfaction. It streamlines various processes like order fulfillment, inventory count updates, pricing updates, and financial reporting.   

Unifying business elements gives a standardized experience to customers. This comprises timely delivery, live order tracking, shipping the right products, and more. These practices will considerably enhance the brand image in the customer’s mind and thus improve retention.   

Integration Approach

Integrating two major systems is a lot of work and it requires dedicated effort. Automating data flows between these systems is an uphill task. Why because these platforms are entirely different in terms of how they use data. Also, both NetSuite and Shopify store data in different formats.  

The benefits of integration far outweigh the challenges. When done right and according to your business requirements, the NetSuite-Shopify integration can reap multi-fold benefits. But without a proper scope and implementation experience, the integration can seem risky.  

Facing Everyday Ecommerce Challenges Through NetSuite Shopify Integration

There is a rapid shift in buying behavior across the world. People are moving away from offline stores. They enjoy the convenience of the eCommerce experience.  

One of the bright sides of this shift is the ability to sell to anyone across the globe. Similarly, with customers spread across different geographies, standardizing user experience becomes a daunting task.   

Ecommerce store owners need to think in a futuristic way to stand out. Customers do not want to know about anything that runs in the background. They are not concerned about downtimes or inventory levels.

It is the responsibility of the eCommerce owner to think ahead and ask the right questions like;

1. How to manage sudden sales spikes?

2. How to understand future trends/shifts in consumer behavior?

3. How to actively manage both frontend and backend systems without consuming a lot of time?

Providing an everlasting experience to the user makes them come back for more. This is the only way to boost sales and improve customer retention. An effective NetSuite-Shopify integration solves the above problems.  

Managing large amounts of data through spreadsheets can result in reduced productivity and substandard user experience. One has to plan in advance on dealing with returns or refunds. Tiresome returns and refund processes negatively affect user experience.  

When NetSuite integrates with Shopify, one can solve pain points. Running NetSuite in the background seamlessly automates refunds and the returns. This is because the software easily looks up the transaction number of orders. One then follows through the present criteria and reduces delays for the customer.   

Managing Data Flows

Shopify is perfectly capable of running all front-end operations and NetSuite can deal with all back-end processes. When these systems run in a siloed manner, they each do their part perfectly. But with information pouring from all sides - users, merchants, and other third parties, data management becomes increasingly hard. But by integrating these two platforms, several key operations can be streamlined;  

1. Order Fulfillment

2. Price Fluctuations (Discounts and Offers)

3. Live Updates (Inventory Levels)

4. Finances

5. CRM

6. Logistics

Looking for a NetSuite Shopify Integration Partner? Jobin & Jismi house NetSuite certified professionals capable of integration. Connect with us today.